SHIPPING & RETURNS

Due to federal laws regarding health and sanitation, any purchase from Salon Clutch Couture is final sale. There will be no returns or exchanges.

If you notice your purchase is defective, please contact us at hairbyrobinsymone14@gmail.com within 3 business days after your product has been received to begin the exchange process.

The buyer is responsible for return shipping fees. The return package must have a tracking number. Salon Clutch Couture should be updated with tracking information via email upon shipping. We require a tracking number to protect both the buyer and Salon Clutch Couture. If you send us an item without a tracking number and it results in a missing package, we are not responsible. Please allow 3-5 days processing for final decision of defective items. If we receive your item, and we confirm that it is defective, we will allow an exchange. We will not allow an exchange if the hair has any signs of being worn. Hair cannot be brushed, combed, cut, unraveled out of the bundle, tried on, or processed in anyway.

We reserve the right to refuse any exchange.

Last Updated: July 31, 2019.